Before attempting to log in, please ensure that you have received an email from donotreply@syntactx.com containing your Username and Password for Syncrony EDC. If you have not been assigned login credentials, please contact your study administrator. You can also send in a support ticket to support@syncrony.com to confirm that an account has been provisioned.

Go to your Syncrony EDC website's Sign In page. Enter your Username and Password in the appropriate fields and click Sign In. This will load your Study Dashboard.

NOTE: If this is your first time logging in, be sure to update your password from the temporary password you were initially assigned. See Changing Passwords for details.

Passwords are case sensitive. Make sure the correct letters are capitalized, and that caps lock is not engaged
If copying and pasting, make sure that only the password is highlighted and no trailing or leading spaces
To reset a lost password, click Forgot Password? and follow the instructions found on the Forgot Password with a Registered Account Quickstart page

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